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Frequently Asked Questions

Q: What specific pains and ailments can Z-CoiL® footwear help alleviate?

Q: Is it necessary to go to a store to be fitted?

Q: Is Z-CoiL® footwear stable?

Q: Can I run in Z-CoiL® footwear?

Q: Do all Z-CoiL® shoes have big, visible coils attached to them?

Q: Do rocks and debris get caught in the open coil?

Q: Does wearing Z-CoiL® footwear require some getting used to?

Q: Do the coil springs in Z-CoiL® footwear ever wear out?

Q: Is Z-CoiL® footwear safe?

Q: What kind of guarantee is included with the purchase of Z-CoiL® footwear?

Q: What specific pains and ailments can Z-CoiL® footwear help alleviate?    
A: Z-CoiL® footwear has been reported to help those suffering from various 
     foot, leg and back pains & conditions including (but not limited to):

Heel and arch pain:  Plantar Fasciitis, Heel Spurs, Tendonitis 
Forefoot pain:  Bunions, Morton's Neuromas, Hammertoes
Ankle pain:  Weak Ankles, Ankle Sprains, Arthritis
Knee pain: Tendonitis, Arthritis, Worn Meniscus
Hip pain:
Back and neck pain:  Herniated Disks, Sciatica, Fused Disks
Body aches caused by excessive weight and/or obesity
Workplace fatigue:  Sore and tired joints from standing prolonged hours
    
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  Q: Is it necessary to go to a store to be fitted?
  A: Yes. Z-CoiL® footwear is a custom fitted product which has many adjustments and settings that have to be made in 
       order to insure a proper fit. Please plan for about 45 minutes for proper fitting and testing.
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  Q: Is Z-CoiL® footwear stable?
  A: Yes. Z-CoiL® footwear is exceptionally stable and is often more stable on uneven surfaces 
     than normal shoes. The flexible spring can absorb deviations on uneven surfaces without 
     forcing the ankle to roll or turn.
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  Q: Can I run in Z-CoiL® footwear?    
  A: Yes! Runners love Z-CoiL® footwear because they dramatically reduce the amount of shock 
     incurred by the body with each stride. Average running impact is usually equal to 3-5 
     times a persons body weight, but wearing Z-CoiL® footwear while running can actually cut 
     that amount by half!
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  Q: Do all Z-CoiL® shoes have big, visible coils attached to them?    
  A: No.  Although all Z-CoiL® shoes do have coils attached at the base of the heel, we offer
     an Enclosed Coil System™ which conceals the appearance of the coil altogether. The 
     Enclosed Coil System™ can be affixed to any style of Z-CoiL® footwear.  There is an additional charge should you want 
     an Enclosed coil rather than an open coil.  Please call store for more details.
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 Q: Do rocks and debris get caught in the open coil?    
  A: Rocks and debris could occasionally get caught in the coil, yes. But remember, 
     if something is small enough to get in; it is also small enough to get out.
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  Q: Does wearing Z-CoiL® footwear require some getting used to?
  A: Adjusting to the tremendous cushioning and overall "softness" that Z-CoiL® footwear
     provide can take anywhere from five minutes to a few hours for most people. Many 
     customers complain that after wearing Z-CoiL® footwear their ordinary shoes feel flat 
     and unsupportive.
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  Q: Do the coil springs in Z-CoiL® footwear ever wear out?
  A: The coils are not likely to wear out or break. Over time, however, the rubber heel pads 
     underneath the coils may wear, depending on your use. In the event of such happening, 
     we recommend replacing both heel assemblies and not necessarily purchasing brand new 
     shoes altogether.
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  Q: Is Z-CoiL® footwear safe?    
  A: Yes, Z-CoiL® footwear is safe.  However, we suggest you use common sense while wearing 
     your Z-CoiL® footwear. Wear your Z-CoiL® footwear only in areas, including work areas, 
     which are free of cables, cords, protruding objects, and objects that could catch in 
     the spring. In the event you are in an area with such objects, we urge you to take 
     caution and watch your step.
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  Q: What kind of guarantee is offered with the purchase of Z-CoiL® footwear?
  A: Z-CoiL® footwear comes with a 90-day manufacturer's warranty and a 14-day satisfaction
     guarantee.  Returned purchases must be accompanied by the original store receipt and 
     in clean condition with minimal wear.  All returns are subject to a standard 20% 
     restocking fee.          




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